The supply chain and logistics industry is a key and extensive sector that plays a crucial role in the global economy. It covers the entire journey of the product, from raw material procurement to warehouse production, transportation and distribution. In addition, reverse logistics used for handling returns and recycling completes the product movement cycle. With the rapid changes in consumer preferences, logistics companies must adapt to these changes, manage various product types, and handle fluctuations in order volumes. Inventory management balancing inventory levels to avoid overstocking or stockouts, especially in an environment with a wide variety of products, is a complex task that requires accurate prediction and efficient warehouse management. Workforce management, including recruitment and retention of skilled workers, as well as management of labor costs, especially during peak seasons, and ensuring appropriate training for new technologies, are all major challenges. Cost pressure: The pressure to reduce costs while maintaining a high service level has always existed. This includes optimizing routes, reducing fuel consumption and automating processes to lower labor costs. The complexity of e-commerce fulfillment The rise of e-commerce has brought challenges to handling a large number of small individual orders, effectively managing returns, and ensuring fast delivery times to meet buyers' expectations. Risk management and safety ensure the safety of goods, manage risks related to theft, damage or loss during transportation, and prepare for unforeseen disruptions are also key issues. Automated solutions can significantly alleviate many of these issues in the supply chain and logistics industry by enhancing efficiency, accuracy, and effectively addressing the complexity of e-commerce fulfillment and risk management.